Effective August 11, 2026

Privacy Policy

Alert Line Medical respects your privacy. This policy explains how we collect, use, and share information when you visit our website, contact us, submit a lead form, or speak with our representatives.

Information we collect

We may collect your name, phone number, email address, state, age range, device preferences, contact preferences, and information you choose to provide. We may also receive basic technical data such as browser type, device information, IP address, and website activity.

How we use information

We use information to respond to inquiries, explain available products and services, contact you at your request, connect you with service and monitoring providers, improve our website and advertising, maintain records, prevent fraud, and comply with legal obligations.

How we share information

We may share information with the product manufacturer, monitoring or fulfillment partners, customer-support and communications providers, advertising and analytics providers, professional advisers, and authorities when legally required. We do not sell payment card information.

Calls and messages

If you provide your phone number and consent to be contacted, Alert Line Medical and its service partners may contact you about medical alert products using calls or text messages as described in the consent language presented when you submit your information. Consent is not a condition of purchase. Message and data rates may apply. You may request that communications stop at any time.

Payment information

Payment information should be provided only through an authorized, secure payment process. Do not send full card details through email, social media, or website messages. Payment information may be processed by the company responsible for completing your order.

Data retention and security

We retain information only as reasonably necessary for the purposes described above and use safeguards designed to protect it. No transmission or storage method can be guaranteed completely secure.

Your choices

You may request access, correction, or deletion of your information, or opt out of marketing communications, subject to applicable law and recordkeeping requirements.

Children

Our services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Updates

We may update this policy periodically. The effective date above identifies the latest version.

Contact us

Email support@alertlinemedical.com or call (254) 348-6122 with privacy questions or requests.