Effective August 11, 2026

Terms of Use

These Terms govern your use of the Alert Line Medical website. By using this website, you agree to these Terms.

Our role

Alert Line Medical is a distributor of medical alert products. Product fulfillment, monitoring, payment processing, warranties, and service activation may be provided by third-party manufacturers and service partners under separate terms presented during enrollment.

Not an emergency service

This website is not an emergency service and does not provide medical care. If you are experiencing an emergency, call 911 immediately. Medical alert devices depend on factors including device power, cellular coverage, GPS availability, proper use, account status, and service availability.

Product information

We aim to present accurate information, but features, pricing, coverage, availability, appearance, and service terms may change. Final order and service terms provided during enrollment control if they differ from general website information.

Wellness information

Watch-based wellness readings, including heart rate, blood pressure, and oxygen information, are for general informational purposes and are not a substitute for professional medical equipment, diagnosis, treatment, or medical advice.

Acceptable use

You may not misuse the website, attempt unauthorized access, interfere with its operation, submit false information, violate applicable law, or use website content without permission.

Intellectual property

The website design, Alert Line Medical branding, written content, and graphics are owned by or licensed to Alert Line Medical. Product names and marks may belong to their respective owners.

Third-party services

Products, monitoring, fulfillment, and payment services provided by third parties are subject to their own terms and privacy practices.

Disclaimers and limitation of liability

The website is provided on an “as available” basis. To the maximum extent permitted by law, Alert Line Medical disclaims implied warranties relating to the website and is not liable for indirect, incidental, special, or consequential damages arising from website use.

Changes

We may update these Terms from time to time. Continued use after an update means you accept the revised Terms.

Contact us

Email support@alertlinemedical.com or call (254) 348-6122 with questions.